Who it's for · Omnichannel
One inventory, many channels.
For brands and retailers with their own store, marketplaces, shops or business customers.
The core
What it comes down to.
Stock per location and channel, and the conflict between channels. Business customers with price agreements belong here too.
Your main question
Is the right stock in the right place, and which channel really earns?
What has to stay in balance
Demand per channel and location against stock per location.
What you steer on
Profit per channel, location and business customer.
Why, and what next
Ask through to the cause.
Questions from your kind of business, across your systems.
Are our own channels competing with each other?
- For which products does the price differ between channels by more than agreed?
- Which channel keeps the most after commission and fulfilment?
- Are sales shifting between channels, or really growing?
What you do: Align price and range per channel.
Is the stock in the shop where it sells?
- Which shop is running out of a product while another has too much?
- How many online orders does a shop fulfil, and how many does it refuse?
- What does moving stock cost, compared with the sales you miss?
What you do: Move stock or review the range per location.
Do we earn on every business customer, after all agreements?
- What's left after tiered pricing, bonus and price agreement?
- Is the customer ordering less than their usual rhythm?
- Do we deliver in one go, or are there open backorders?
What you do: Have an account conversation, or review the price agreement.
Which type
Which one are you?
Multichannel brand
Earns from: every channel, after commission and fulfilment.
- Which channel really earns?
- Where is money tied up?
- What is about to sell out?
Retail with shops and an online store
Earns from: locations and online.
- Is the stock in the right shop?
- What does online cost compared to the shop?
- What should go?
Wholesale with an online store
Earns from: price agreements and volume.
- Which customer do I earn on?
- What should I reorder?
- What does not move?
Bottom line
What you really keep.
The same jacket costs something different on every channel. We show per channel and location what is left.
- Commission per marketplace
- Storage and shipping per location
- Moving stock between store and warehouse
- Returns, including those brought back to a store
- Price agreements and bonuses for business customers
- Ads
Your team
How your teams work together.
Everyone looks at the same numbers. What one team spots, the next one picks up.
Marketing
Sees which ad makes a profit. And stops spending on a product that is almost sold out.
Purchasing
Sees what is running low and reorders in time. What sits too long goes on sale.
Web store and customer service
Sees which product comes back most, and which product page is missing a photo, size or description. So marketing doesn't advertise a half-finished page.
Finance
Sees whether profit matches the books, and where money is tied up.